OUR STORY

Here, kindness is more than a habit; it’s our purpose. 

Wel Well (Welcome & Wellness) was born to create a hospitality solution for travelers arriving in or leaving the city, often carrying heavy luggage and high expectations. The idea of an oasis — with a restaurant, luggage storage, shop, and private room to shower or rest in privacy before or after a long flight — emerged to meet these needs.

By a twist of fate, it was scheduled to open its doors in March 2020 but had to adapt to the new demands of a world in pandemic. The full project was initially suspended and transformed into a gourmet grocery store that began operating during the second lockdown in January 2021.

With consulting from the award-winning Brazilian chef Andrea Kaufmann, and the administrative and operational leadership of Dinah Setton, the restaurant was inaugurated in May of the same year. It gained momentum with the arrival of experienced chef and nutritionist Lucas Alves, who shaped its undeniable vocation for a consistent, wellness-focused cuisine.

Wel Well quickly won over a loyal and passionate clientele, with heartfelt public reviews praising the hospitality, cuisine, and welcoming atmosphere. The wine list was elevated with the addition of Marek Zalewski, an expert dedicated to discovering unique and lesser-known wines.

At the same time, Wel Well reaffirms its commitment to wellness by offering daily yoga classes on our terrace from 9:00 to 9:45 a.m., before opening hours. The Wellness Room for massages and a range of concierge services are also available.

Our ultimate goal is to meet needs that go beyond just being a restaurant—with complementary services that create a memorable experience in Lisbon. And above all, that everyone leaves feeling better than when they arrived.